Review Automation
One gated link, sent automatically or on demand, routes happy clients to Google and keeps low ratings private with you.
Every review request MsgHealth sends — whether it's queued automatically after today's appointments, sent immediately by you or your AI assistant, or triggered right at checkout — points to the same simple link. The client taps it, picks 1 to 5 stars, and only then does anything happen next.
4 and 5 star ratings redirect straight to your configured Google (or Yelp) review page, so the momentum of a happy client carries straight through to a public review. Lower ratings never leave your dashboard — the client can optionally add a private note, and you're notified immediately either way.
Because every trigger — the daily automated sweep, a manual send from the AI command bar or an invoice, and the post-checkout request — creates the same underlying request record and reuses the same link format, there's one funnel to reason about, not three.
What you get
- Same gated one-tap flow for automated, manual, and payment-triggered review requests
- 4–5 star ratings redirect to your Google or Yelp review link automatically
- Lower ratings stay private, with an optional feedback note for you only
- Instant dashboard notification on every new rating, good or bad
- Configurable send delay after each appointment; sends respect quiet hours and opt-outs like any other message
2.8× more Google reviews in an estimated 60 days of automated requests.
How it works
Set your Google/Yelp review link
Add it once in Review Request settings — it's used for every redirect, however the request was sent.
A request goes out
Automatically after today's appointments, right after checkout, or manually from the AI command bar or an invoice.
The client rates 1–5 stars
A simple, mobile-friendly page — no login, no app required.
Happy clients go public, quiet feedback stays private
4–5 stars redirect to your review page; lower ratings stay in your dashboard, and you're notified either way.